Public Information Assistant



Public Information Assistant
AIA New York | Center for Architecture
536 Laguardia Pl, New York, NY 10012
$19 an hour

Location

Job address
536 Laguardia Pl, New York, NY 10012

Full job description

Department: Membership
Reports to: Managing Director AIANY

Role Overview
The Public Information Assistant is a part-time position that provides support for the Center for Architecture’s front desk. You are the first face that will greet and provide basic information to the visitors and callers of AIANY/Center for Architecture. In addition to staffing the front desk and directing phone calls, the Public Information Assistant conducts event check-in procedures, provides miscellaneous administrative support and occasionally works on special projects.

If you’re also a friendly, courteous customer service-oriented individual who is solution-oriented and self-motivated, then this job is for you! This role will be based out of our West Village, NY location and will be on site. Please see additional information for schedule and hourly rate.

Responsibilities include but are not limited to:
  • Greeting and directing visitors
  • Conducting event check-in/on-site registration, and receiving admission payments
  • Using Salesforce to track event attendance and produce attendee reports
  • Providing information about programs, events, and exhibitions to visitors and callers
  • Organizing and restocking exhibition & other office materials
  • Monitoring multi-media exhibition installment devices
  • Processing sales for book purchases, when applicable
  • Monitoring mail & package delivery, with Events & Admin Coordinator & Security/Facilities team
  • Providing administrative assistance for various projects

Preferred skills:
  • Proficiency with Microsoft Office (Excel, Word, PowerPoint) and Salesforce
  • Administrative or other similar experience preferred
  • Interest in architecture, education, development, gallery/museum fields

Qualifications
  • A friendly, customer service attitude
  • Strong computer skills, particularly with Microsoft Office Suite
  • Strong communication and listening skills
  • Ability to resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks/projects

Additional Information
Location: 536 LaGuardia Place, this role is on site Monday through Wednesday from 2:00pm – 8:15pm
Pay Rate: $19.00 per hour
Position Reports to: Events & Admin Coordinator
Physical Demands: Some lifting (up to 30 lbs.). Prolonged periods of standing and/or walking

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